Shipping Policy
1. Introduction
At Sould-Out.com ("Company", "we", "our", "us"), we strive to provide you with reliable and efficient shipping services. Please read this policy carefully to understand our shipping procedures.
2. Shipping Methods and Costs
We offer various shipping options to meet your needs. Shipping costs are calculated based on the shipping method selected, the weight of the item, and the destination. Available shipping methods and their costs will be displayed at checkout.
3. Processing Time
3.1 Order Processing
Orders are processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3.2 Backordered Items
If an item is on backorder, we will notify you via email and provide an estimated shipping date.
4. Shipping Time
Shipping times vary based on the shipping method selected and the destination. Estimated delivery times will be provided at checkout. Please note that these are estimates and not guarantees.
5. Shipping Destinations
We currently ship to [list of countries/regions]. If you have a question about shipping to your location, please contact us at [email protected].
6. Shipping Confirmation and Order Tracking
6.1 Confirmation
You will receive a shipping confirmation email once your order has shipped.
6.2 Tracking
The shipping confirmation email will include a tracking number that you can use to check the status of your shipment. Please allow [X] hours for the tracking information to become available.
7. International Shipping
7.1 Customs, Duties, and Taxes
Soul’d Out is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7.2 Delays
International shipments may be subject to delays due to customs clearance procedures, which are beyond our control.
8. Damages and Lost Packages
Soul’d Out is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Soul’d Out
18328 Shore Ave SW, Beverly, WA 99321
509-292-4909
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By making a purchase from our Site, you acknowledge that you have read, understood, and agree to our Shipping Policy.